Iris and Alice are live. No tickets. No hold queues. No screaming "representative" into the void. Activated Insights Training, powered by CareAcademy, has introduced two super agents — Iris and Alice — available 24/7 through chat-based...
The Activated Insights Team
Compliance training you already have — now way more accesible
Curriculum Discoverability is now live in 22 states. The training was always there. Now admins can find it, understand it, and assign it — without hunting through documentation or submitting a request. Over the last month we’ve expanded...
New Cancer Care Specialized Certification
Targeted cancer care training, designed for non-medical care professionals. Activated Insights Training, powered by CareAcademy, now includes a Cancer Care Specialized Certification, giving organizations a curated, easy-to-assign curriculum to upskill caregivers and...
Florida DOEA-Approved ADRD Training Now Available
State-required Alzheimer's and dementia training, built specifically for Florida assisted living. Activated Insights Training, powered by CareAcademy, now includes Florida Department of Elder Affairs (DOEA)-approved training for Alzheimer's Disease and Related...
More Control Over Engagement Survey Management
Simpler survey administration, with more flexibility built in. Managing employee engagement surveys just got easier. Retain now gives administrators the ability to adjust survey timelines and reset individual survey responses directly within their dashboard, so your...
More Control Over How Training Due Dates Work
Flexible, predictable compliance cycles — configured once, maintained automatically. Managing compliance training timelines just got more precise. Activated Insights Training, powered by CareAcademy, now gives administrators direct control over how org-wide due date...
My News Feed: Location-Based Filtering
See only what’s relevant to the locations you manage. Retain now includes location-based filtering on the My News Feed page. For users who support multiple locations, this makes it much easier to surface the updates, milestones, and performance trends that are...
Curriculum Discoverability Now Live in 16 States
State-aligned training guidance, powered by CareAcademy — including new coverage in Indiana, Georgia, and Arizona. Finding the right training to meet state requirements can be time-consuming and confusing. Curriculum Discoverability brings that guidance directly into...
Washington HCA Certification Training
59 hours of state-approved content, now in one place — powered by CareAcademy. Activated Insights Training now includes 59 hours of Washington State–approved Home Care Aide (HCA) Certification Training content. This content is powered by CareAcademy and was previously...
Retain Surveys Now Support Custom Supplemental Questions
Every organization has workforce priorities that go beyond a standard survey. Supplemental Questions let you extend any Retain survey with custom questions tailored to your specific initiatives, programs, or strategic goals — without disrupting the core survey...
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