Iris and Alice are live. No tickets. No hold queues. No screaming "representative" into the void. Activated Insights Training, powered by CareAcademy, has introduced two super agents — Iris and Alice — available 24/7 through chat-based...
Iris and Alice are live. No tickets. No hold queues. No screaming "representative" into the void. Activated Insights Training, powered by CareAcademy, has introduced two super agents — Iris and Alice — available 24/7 through chat-based...
Curriculum Discoverability is now live in 22 states. The training was always there. Now admins can find it, understand it, and assign it — without hunting through documentation or submitting a request. Over the last month we’ve expanded...
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