The latest new features, improvements, and updates to Activated Insights platform
See only what’s relevant to the locations you manage. Retain now includes location-based filtering on the My News Feed page. For users who support multiple locations, this makes it much easier to surface the updates, milestones, and performance trends that are...
State-aligned training guidance, powered by CareAcademy — including new coverage in Indiana, Georgia, and Arizona. Finding the right training to meet state requirements can be time-consuming and confusing. Curriculum Discoverability brings that guidance directly into...
59 hours of state-approved content, now in one place — powered by CareAcademy. Activated Insights Training now includes 59 hours of Washington State–approved Home Care Aide (HCA) Certification Training content. This content is powered by CareAcademy and was previously...
Every organization has workforce priorities that go beyond a standard survey. Supplemental Questions let you extend any Retain survey with custom questions tailored to your specific initiatives, programs, or strategic goals — without disrupting the core survey...
A new 2.5-hour fast-track dementia training curriculum — built specifically for Direct Care Workers in home-based and community settings — is now live on the Activated Insights Training platform. The curriculum is aligned with the CMS GUIDE Model and combines six...
The Activated Insights Training platform now includes additional Alzheimer's and dementia care courses drawn from the Activated Insights library — giving care teams access to a deeper catalog of high-quality, CE-eligible dementia training in one place. ...
Activated Insights Training now includes 57 new interactive courses organized into 10 federally aligned curricula — giving clinical and volunteer teams a centralized, compliance-ready learning path across home health, hospice, and skilled nursing settings. Why...
CareAcademy is proud to support caregivers in their preferred language. While Russian video subtitles have long been available across several courses, we’ve now expanded support to include fully translated reading content between videos and final exams...
CareAcademy is proud to announce our newest curriculum designed specifically for Skilled Nursing Facilities (SNFs). This content offering is fully aligned with federal CMS Conditions of Participation (CoP) training requirements—helping you meet initial and annual...
We’re excited to introduce the Self-Serve Video Library, now available to all customers with caregiver and admin dashboards. This powerful resource includes 260+ short, high-impact videos covering everything from dementia care to documenting observations. It’s...
CareAcademy is proud to announce the launch of Shared Training History, a powerful new feature now available to all customers. When caregivers move to a new agency or employer, their verified CareAcademy training records move with them. That means no more starting...
CareAcademy has launched a new class to support Skilled Nursing Facilities (SNFs) in meeting CMS compliance training requirements for all staff. Compliance and Ethics in Skilled Nursing Facilities is designed to help SNF teams understand how compliance and ethical...
CareAcademy is now offering a new catalog of California Department of Social Services (CDSS)-approved continuing education units (CEUs) for Residential Care Facility for the Elderly (RCFE) and Adult Residential Facility (ARF) administrators. This new content helps...
Equip your entire team—clinical and non-clinical—with the knowledge and tools to design, implement, and sustain a CMS-compliant QAPI program that drives better resident care and keeps you survey-ready. Why This Course Matters CMS § 483.95(d) mandates every skilled...
At CareAcademy, we understand the importance of providing high-quality care in a safe and clean environment for senior living communities. That’s why we’re thrilled to introduce two new classes that focus on housekeeping and resident engagement—two essential areas...
At CareAcademy, we’re committed to helping you build a strong, loyal workforce. That’s why we’re excited to announce the launch of our new ROAR (Recruitment, Onboarding, and Retention) classes, designed to help you tackle the challenges of attracting, onboarding, and...
At CareAcademy, we’re committed to equipping long-term care staff with the leadership skills they need to foster strong teams and deliver exceptional care. That's why we're excited to announce the release of three new leadership-focused courses, now available in...
At CareAcademy, we’re dedicated to empowering senior living staff with the essential skills and knowledge they need to create safe, welcoming environments for residents. That’s why we’re excited to announce the release of a comprehensive set of new classes, now...
We’re excited to introduce CareAcademy’s new People Skills library, featuring six engaging classes focused on key communication and customer service skills. At CareAcademy, we know that strong human connections are the foundation of caregiving, driving better care...
We’re excited to announce the release of our latest course, Workplace Violence Awareness and Prevention, now available for CareAcademy users! This class is designed to help learners across all states better understand workplace violence, how to prevent it, and how to...
At CareAcademy, we’re committed to continuously improving our product based on your feedback, and today, we’re excited to introduce an enhanced administrator experience. Starting July 30th, new customers and those on free trials will be the first to experience our...
CareAcademy is launching its Washington-approved HCA Core Basic training for caregivers. The online training solution is now validated by the Washington State Department of Social and Health Services (DSHS). This breakthrough offers a flexible, efficient path for...
CareAcademy is excited to announce the launch of two new classes designed specifically for dining service staff in senior living and assisted living communities. These classes, part of our ongoing commitment to enhance the skills and safety of staff in various...
California's Senate Bill No. 553 implemented a new rule for the state's employers to address the prevention and response to workplace violence. As of September 30, 2023, Section 6401.9 was added to the California Labor Code relating to occupational safety, which...
With a rich history of providing online training solutions trusted by over 2,300 home health care providers nationwide, CareAcademy proudly announces its latest milestone: the launch of its Hospice Care curriculum. At the heart of CareAcademy's mission is the vision...
In the realm of healthcare, effective communication and understanding among diverse populations are crucial elements for successful patient outcomes. Recognizing this vital need, CareAcademy has launched its latest, state-specific class to fulfill Nevada’s cultural...
An enhanced admin interface and streamlined payments are the latest in CareAcademy’s commitment to ongoing improvements in its platform to better serve customer needs. Our organization is excited to announce significant updates to the admin interface and payment...
Level up your direct care workers' skills with CareAcademy PowerPacks, the elite collection of video bundles curated for focused learning. Sharpen skills, ensure consistent care, and boost caregiver confidence. This isn't just a refresher—it's the gold standard in...
CareAcademy is launching our Nursing Clinical Skills training library, a state-of-the-art, comprehensive video-based eLearning module tailored for every nursing role. The goal of this new innovation is to elevate the expertise of every nursing role on your team,...
CareAcademy’s Pennsylvania Direct Care Worker Competency Exam, CAREPADCWEX, will help PA home care agencies streamline initial and annual training for well-qualified direct care workers. The competency exam is made up of 48 questions that assess the care worker's...
CareAcademy has launched a fully-translated Spanish learning experience for caregivers. Our latest release is designed to be inclusive of the current caregiver population and to encourage more Spanish-speaking individuals to enter the caregiver profession. Engage...
We’re excited to announce the launch of a helpful training resource designed to empower your non-medical direct care workforce - CARE0513NY: New York State Law on HIV Testing and Confidentiality: Supplement. Our new educational material provides high-quality coverage...
Non-care staff in New York State and New York City now have a training alternative to meet the requirements for sexual harassment prevention training - CareAcademy's Sexual Harassment Prevention: New York State Supplement for Non-Care Staff, CARE106NYNCS. Life just...
We're excited to have added more classes to our NAB-approved administrator CEUs! Advance your agency's leadership with more than 40 classes, all of which have approval by the National Association of Long Term Care Administrator Boards (NAB) and have an active,...
We are thrilled to announce the integration between Smartcare, a leading home care agency management software, and CareAcademy, our comprehensive caregiver training platform. This integration brings together two powerful tools, revolutionizing the way home care...
We're excited to announce the launch of a groundbreaking training resource designed to empower your direct care workforce. Our new problem-solving class delivers invaluable skills to your team, enhancing their ability to navigate and overcome daily challenges in their...
We are excited to announce that CareAcademy's new and improved caregiver dashboard is now available on our Basic, Essentials, Dementia Care, Home Health, and Complete packages! This updated dashboard is designed to help your caregivers stay on track with their...
We're thrilled to announce our latest class: CARE0212 - Cybersecurity Basics, designed to help agency owners and staff understand the importance of cybersecurity and how to protect their devices and information. Developed by our Subject Matter Experts, this 60-minute...
CareAcademy is pleased to announce the release of a new class, CARE0210 - Clients’ Rights and Privacy for Canadian Caregivers. This course was specifically created to address the requests of our Canadian customers for a class on Canadian privacy legislation, PIPEDA....
Direct care workers (DCWs) play a critical role in caring for clients with diverse dietary preferences and needs based on dietary restrictions, religion, and culture. As part of our commitment to supporting DCWs, we are excited to announce the launch of the Cooking...
Jump to Month
At Activated Insights, we're always working to improve our platform and provide the best possible experience for our users. If you have product feedback or a suggestion for how we can improve our platform, please let us know! Customer insights help guide future product and content plans.